Flint IT provides IT support for all the branches of Healthcall nationwide. Here at the Bournemouth branch they keep a constant eye on our PCs and servers, keeping them up and running and ensuring that we can keep working.
Flint IT have provided our office with backup and constantly monitor the backups being created, keeping our data safe and making sure we don't lose any important business data. As well as these local backups, Healthcall store all their most important data and access emails through a collective data centre in an offsite location. Flint IT have provided us with a secure connection (VPN) to this data centre, meaning that we can access the files we need at all times and also interact easily with our head office in Luton.
We work in a serviced office which means that we have a local service provider who takes care of any technical issues. Despite this we still rely on Flint IT to maintain our IT systems and we phone them directly if we ever experience a problem. Flint IT work well with the local service providers in our building, cooperating where there is a problem to bring about a speedy and effective solution for us.
The people at Flint IT are friendly and easy to work with. We have no hesitations about calling them the minute something goes wrong, as we know that they will explain the problem and solution to us in a way we can understand.
Sophie, Branch Manager
Flint IT manage our IT systems, constantly monitoring what goes on in the background and troubleshooting the majority of problems before we see them. They also look after our small business server ensuring that we stay online and in communication with the outside world. We have complete confidence in Flint IT's helpdesk service, we know we can call them whenever we have a problem and they will sort it out quickly.
In early July a weekend power cut caused some problems with our IT. Before we had really noticed a problem we received a call from Flint IT informing us that they had noticed a problem. They diagnosed a faulty network switch and were on site with a replacement within two hours. We know that, should anything like this happen again, Flint IT will be working hard behind the scenes to keep any downtime to a minimum. Our business continuity is their priority.
Flint IT was recommended to us and we contacted them to create a website. We are very happy with the website they have made; it looks professional and has become an essential part of our company. Flint IT continues to update and monitor the website as requested so that it runs without any problems.
Flint IT have also configured our office PCs and set them up with antivirus software. They have updated our virus protection whenever necessary.
In addition we have full access to the Flint IT helpdesk facility and know that if we ever log a call their technicians will be on the phone to fix our problem very quickly. Their remote support is a very positive aspect for us as we are based further away than the majority of Flint IT's customers. Despite this we have never had a major problem that Flint IT haven't been able to sort out quickly over the phone.
With Flint IT we have peace of mind, knowing that our IT systems are safe and fully secured.
Janet, Patrick Saddlery,
I would like to express my appreciation for one of the Flint IT technicians who visited our Milton Keynes office recently to sort out a few IT issues.
He was very helpful and nothing was too much trouble. He resolved a couple of minor issues that I had as well as doing the job he initially came for, and I would like to pass on my gratitude.
Chris Potter. Business Development Manager
We chose Flint IT to support the IT in our Luton office partly because they are a company local to us. Although they have the expertise to troubleshoot and fix most problems remotely, we have the added confidence of knowing that help is just around the corner and the Flint IT technicians can be with us in minutes if necessary. I am very happy with the support we receive from Flint IT, they have consistently lived up to our expectations since we brought them on board and do everything we require to keep our IT, and so our business, running smoothly.
When a crashed IT system means missing customer delivery dates . Jeremy and the team at Flint IT continue to deliver a comprehensive and responsive business solution for all our general IT and specialised CAD systems.
WEST STREET BAPTIST CHURCH:
Jeremy has provided and supported our church's many IT needs for over two years. He has always supplied just the right solutions and has always responded quickly. I can highly recommend Jeremy and his company.
David Crook, Administrator
THE TUTU FOUNDATION:
Jeremy Curtis/Flint IT has provided support for the Tutu Foundation's UK office for the last two years. This had included managing a remote access system for multiple users. In my experience this work has always been of a high quality with a very quick response time, an ability to problem solve and a detailed understanding of our systems. Flint IT provides a good comprehensive service and value for money.
Flint IT Jeremy's business is a very good and professional organisation that completely supports our SME from every IT aspect. Would not hesitate in recommending Jeremy's professionalism to any other business.
Jeremy and his team look after all our computers, software etc. They have always been a pleasure to work with, respond immediately and with sympathy to any problem we have and, despite our ignorance of so much of the technology, are always patient and respectful towards us. It is always very reassuring to know that Jeremy is at the other end of the phone.
THE HOLIDAY RESEARCHER:
I use Jeremy to host two websites and provide my main email addresses. Whenever I make changes to my software Jeremy is always quick in sending me a solution to get back online. The solutions are always presented in words I can understand, which is rare from an IT expert.
Jeremy has provided IT solutions to Flexi-Staff UK Ltd and has guided us painlessly through upgrades of individual PCs and from the implementation of a server and networks to designing and building our website. His company offers us excellent support with inevitable glitches and user errors with quick advice and problem solving processes. His team are always friendly and courteous despite our frustrations at technology sometimes not behaving when and how it should!
Dawn, Dunstable, Bedfordshire
Flint IT has provided Dunstable Baptist Church with IT support for the last few years, supporting us remotely at both the church and at our Christian bookshop. In addition they created a website for us which they continue to maintain and troubleshoot. They have a personal, hands-on approach which makes them easy to work with and are especially good at meeting our IT administration and networking needs. I have recommended Flint IT to several people over the time we have been working with them, and will continue to recommend them to anyone who needs IT support.Baptist Church